Careers

I’m a Solutions Strategist at Black Swan, partnering with our Sales leads to define and deliver great consumer foresight programs. With a background in traditional market research, I started my Black Swan journey in our Insights Delivery team, excited to work for a company at the forefront of the industry, and to apply our predictive data to answer key client business questions. My time in Insights has given me an invaluable perspective on how our propositions come to life, and making an internal move has left me with a renewed appreciation for all our brilliant people and the culture of collaboration at Black Swan.

I work with a cross-functional team of consultants, data scientists, engineers, customer success managers and sales representatives to curate taxonomies that form our robust datasets. The category-based datasets are the backbone of Trendscope, our trend prediction platform. I enjoy engaging with the diverse and intelligent team, utilising our bespoke proprietary tools, and continuously scaling up our processes. As a result, there's always something new to learn across Black Swan.

I work with our directors, strategists, and clients to ensure Black Swan produces world-class data science and technology driven products ​and services, as ‘delivery mechanic’. There is no single-touch point for a project manager, I am involved in scoping (developing new briefs and aligning existing offerings to client needs), execution (operational management of resources and budget) and delivery (ensuring in-scope quality output, and post-delivery opportunities).

I get the opportunity to work with some of the world's largest and most innovative companies to identify forthcoming consumer trends via Black Swan's truly unique suite of product solutions. As the front lines of our Growth Team, I am directly responsible for surpassing our internal revenue goals, acquiring new clients, and growing existing business. Our culture of creativity and teamwork makes Black Swan an extremely exciting and dynamic place to come to work each day. 

I head up our global Data Science team. My primary job is to ensure all the Data Scientists at Black Swan are happy and empowered to do their best work. I also provide thought leadership and guidance around our various products and R&D streams. I love working at Black Swan because every day we face new and fascinating problems, often in novel areas which have no solution in the literature. Altogether it makes for a thoroughly inspiring and thought-provoking environment.

As a member of the Services Team I'm helping our Datasets and Insights Team, supporting our Python and Spark tools and helping in the automation of our existing processes. It's a very exciting and challenging job because of the wide variety of tasks and so I have a lot of insight into many technological solutions and able to meet many great people every day.