Please rotate your screen

FAQ’s

FAQ’s
Filter by:

APPROACH & METHODOLOGY

Who are Black Swan Data’s competitors?

We see ourselves at the forefront of a new research-technology market that uses Big Data and applied data science to unlock rich consumer insight and accurate trend predictions from digitally generated consumer content. Given we are one of the only providers of this type of capability, we compete against many different types of companies - all of which don't do exactly what we do or as fast as we can do it, but offer services that solve a similar use case for our clients.

What is Social Prediction?

Social Prediction uses AI and data science to go beyond monitoring what’s currently being talked about by consumers to accurately predict what will be most important to them in the future. We achieve this by building consumer defined category datasets from the ‘bottom-up’ and apply predictive models which can identify new and emerging trends 6+ months earlier than any other trend methodology.

Does your approach replace traditional research methods?

Our methodologies surface insight from ‘actual’, unprompted consumer behaviour via Social data. Our proprietary AI and algorithms use this data to identify and rank each and every trend in your category based on its future predicted value. This is how we scientifically distinguish between a fad and a trend, making it easier to determine when and how to act. Traditional research has both its advantages and disadvantages, but by asking consumers direct questions which are pre-emptive by design, you leave yourself open to blindspots.

What sectors do you operate in?

We focus on the Consumer Goods, Quick Service Restaurant and Travel sectors but our tools and processes have the potential to be applied to any sector. Put simply, if consumers are talking about a topic online, then we can analyse that conversation for business intelligence.

How are you different from social listening?

Social listening monitors what is currently happening in digital conversations about pre-determined subjects. We go beyond simply monitoring what you already know. We build consumer defined category datasets that allow us to surface and identify emerging and unknown trends that you otherwise wouldn’t know about. Our TPV algorithm scientifically ranks each trend by its future importance to the category, enabling you to identify white space opportunities 6+ months earlier than any social listening tool is capable of.

Which Consumer Goods categories do you cover?

We can potentially work in any category, so if your category isn’t listed here, fear not. Get in touch and we’ll see how we can help. Our expertise: Packaged Food; Non-Alcoholic Beverages; Alcoholic Beverages; Skincare; Cosmetics and Household.
NEXT TOPIC
#69
#822
#325
#3147

Your question not here?

Get in touch


Thanks

We’ll be in touch soon. Until then, here’s some reading to whet your appetite.

Black Swan’s new Covid Classifier explained

FIND OUT MORE

Break the COVID research paralysis and get your 2021+ innovation pipeline back on track. Covid-19: A perfect storm for Insight and Innovation teams We Brits tend to be rather good at weather metaphors. In the early days of Covid-19, we likened the confusion, uncertainty and sense of darkness that many of us were feeling to being caught in a storm. During this phase, we saw our role at Black Swan Data as using our analysis to help our clients – insights, innovation and marketing professionals – navigate through the choppy waters and ride out the maelstrom. Now, as lockdown continues to ease, the intensity of the storm may be over, but we certainly haven’t emerged blinking into sunlit uplands.

FIND OUT MORE

Well, this is embarrassing… I started Black Swan Data because I believed AI applied to big data could help global CPG brands with one of their biggest challenges – uncertainty. Whilst Black Swan was never created to try and predict a pandemic, the name certainly raises some questions when we are faced with what is likely to turn out to be one of the biggest ‘Black Swan’ events of our lives. Hindsight is a powerful thing. That said, what Black Swan do is accurately predict consumer trends, which pandemics will in turn naturally impact and change.

FIND OUT MORE