Our mission is to accurately predict and anticipate changes in consumer behaviour so that our customers can stay ahead of the curve, make better strategic decisions and launch more successful new product innovations to market.
To achieve this we work closely with social media platforms and data providers to unlock the power within their data. Every day millions of us publicly share our opinions, motivations, needs and ideas online. We apply AI and Machine Learning technology to transform this ocean of unstructured text into best-in-class strategic consumer intelligence and trend predictions.
This mission has led to us collaborating with the team at Twitter for a number of years to co-develop new use-cases and applications for their data in the field of consumer insights and new product innovation. So, it was with great pride that earlier this week Black Swan Data was announced and recognised by Twitter as the newest member of their Official Partner Program.
The Official Partner badge is awarded to a handful of select companies recognised for excellence in the application of Twitter’s data. To achieve the badge we were evaluated as meeting the highest standards of performance across a number of areas including the quality of our products and services.
The badge is a huge external endorsement and it tells our customers what they can expect when working with Black Swan Data:
- Guaranteed Excellence – Official Partners are best-in-breed solutions, selected after demonstrating high customer satisfaction and an extensive evaluation. Partners are continuously reviewed to ensure great experiences across all facets of their business.
- Innovation – Official Partners receive unparalleled access to Twitter data to provide dependable solutions and build ground breaking products.
- Access – Twitter Official Partners receive early access to information, betas, and cross-functional support teams to ensure their success.
“Black Swan’s Trendscope platform enables brands to identify, prioritise and predict which emerging consumer trends they should be actioning in their future product innovation strategy. We’ve admired their capabilities for several years now and seen the impact they can deliver to clients first-hand. So, it’s with great excitement that we’re announcing Black Swan Data as the newest member of the Twitter Official Partner Program that recognises businesses who are best-in-class at applying Twitter’s data.”
Lauren Jenkins, Head of the Twitter Official Partner Program
I’m absolutely thrilled to be announcing this news and would like to personally thank Twitter for their ongoing partnership and support, as well as all our ‘Swans’ for their hard work and excellence. Inch by inch, yard by yard, mile by mile we are transforming the market research industry and this is another significant step on the journey.
I couldn’t be prouder!
Steve King, CEO and Co-Founder, Black Swan Data